The hosts chat with Nanyi Gong, ICT Manager at Laidlaw College about his experience of working with the wider organisation to get real results from implementing the right ITSM practices.
This is why we can't have nice things
Entries in Service Management (5)
Chris and Troy delve into all things CMDB
This month Rob and Tristan are joined by guest host Kirstie Magowan and a plethora of guests live from the Departure Lounge at the itSMF New Zealand Conference in Auckland.
Each week we will bring conversation, news, hype, and absolutely NO FUD from your world of ITSM. (We might even talk about news outside the United States!)