Saturday, March 6, 2010 at 10:54AM Two stories of helping the IT support community.
HDI, ServiceSphere Gives Back, Social Media in IMHO Thursday, February 18, 2010 at 6:43PM On Tuesday an out of work Service Desk Manager reached out to me via Twitter. He was very honest with his situation and asked if I could help.
ITIL, ITSM, ServiceSphere Gives Back, Social Media in IMHO Friday, November 27, 2009 at 6:36PM Starrting December 4, 2009 and each Friday Through December ServiceSphere will be giving away:
ITIL, ServiceSphere Gives Back, Social Media in IMHO, ITIL GURU