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Entries in Simulation (2)

Friday
Sep062013

Communication, simulation and change - ITSM Weekly Podcast Episode 117

Ken Gonzalez joins Mark and Matt to talk about his new role at G2G3, use of simulations in improvement and change programs in general and the importance of communication and engagement

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Tuesday
May292012

G2G3 Game On! - ITSM Weekly Antipodean Podcast Episode 18

The difference between simulations, serious games and gamification and how they address the real world issues of ITSM.

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by Chris Dancy