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Entries in Social Media (88)

Sunday
Feb242013

Six Seconds in the World of Tech

Peek on the world of Tech

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Monday
Jan142013

2012 - The Enterprise Software Review of the Year that Changed, Everything (Part 1 of 3)

For weeks I have been digesting, contemplating and reviewing 2012 in my head, online and deep in my soul. Finally, two full weeks into the new year, I'm ready to give my review of the year in ITSM , IT Management and Enterprise Software.

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Friday
Aug242012

LIVE from the Floor of LeadIT 2012 ITSM Weekly Antipodean Podcast Episode 22

LIVE from the floor of the itSMFA LeadIT 2012 Conference

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Tuesday
Aug092011

Social Media, ITSM and Collaborative Innovation Live From Australia

Brace Yourself

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Tuesday
Mar012011

Why IT Professionals Should Care About Social Media

Why IT Professionals Should Care About Social Media

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Sunday
Oct032010

HDI Western Region ITSM Road Show

It seems much like a dream but it was very real. Eight cities, two weeks and hundreds of HDI members were taken by storm as ServiceSphere sponsored by Zendesk and HootSuite stormed the western United States. The pictures, movie and slides speak for themselves.

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Wednesday
Aug252010

Roadshow? Social Event? Edutainment? 

Eight cities, hundreds of HDI members, and one speaker. It started as a little idea early in the year by Bren Boody Thomas of the HDI Western region, a speaking tour of the West coast, which snowballed into a combination visit with the HDI Executive Forum in Dallas Texas!

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Tuesday
Aug172010

HDI Charlotte, This Tweets For You!

Join HDI Charlotte and the Southeast Region as we bring Chris Dancy, Social Media Maven for a one time engagement in the Queen City.

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Wednesday
Aug112010

Fight, Flight or Facebook? 

There are industry defining moments for ITSM (IT Service Management) when it comes to social media. I don’t blog often but when I do there is a reason.

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Tuesday
Aug032010

The Rise of Fake ITIL

First and foremost, FakeITIL is NOT a ServiceSphere account, was not setup by ServiceSphere and was NOT the idea of ServiceSphere.

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Thursday
Jul012010

Social Media Theophany

Thank you Scott Stratten, many lives have been saved because of your lecture.

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Wednesday
Jun092010

The Power of YOUR ITSM Community

You asked for it, itSMF USA agrees.

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Saturday
May292010

Ask The ITIL Expert Live!

May 28th, 2010 was more than the kick off to Memorial Day weekend in United States; it was also the first LIVE streaming itSMF event in history. Rocky Mountain itSMF streamed a question and answer session in real time with Greg Morrison, the ITIL expert.

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Thursday
Apr222010

If You Don't Own Your IT Image, Someone Else Will

Great event at Service-Now. WAIT, ServiceSphere is supposed to be VENDOR AGNOSTIC?

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Saturday
Mar132010

ITMM - IT Marketing Management Webinar

ITMM - IT Marketing Management Webinar

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Wednesday
Mar102010

Podcast Guest

Lost of speculation about who is sitting in the co-host chair this week for "Hoop". Here is a clue.

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Saturday
Mar062010

Giving IT back, Part II

Two stories of helping the IT support community.

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Monday
Feb222010

This Week In Service Management 

The best links and comments from Twitter LAST week!

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Thursday
Feb182010

Give “IT” back!

On Tuesday an out of work Service Desk Manager reached out to me via Twitter. He was very honest with his situation and asked if I could help.

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Monday
Feb152010

ITSM Weekly The Podcast (Week 2)

What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!

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by Chris Dancy