How did we get from our DOS based Help Desk to worrying about Twitter? What can we do to explore and use Social Media on the desk? What can we do to prepare for the impending information age? These are some of the questions we will address. To understand our future, we must look to our past.....
Entries in Vendor (3)
Thursday, February 4, 2010 at 9:51PM
Monday, August 10, 2009 at 3:11PM
Laurie Dolan, ask this question in her latest post over at Pink Elephant...
Thursday, July 9, 2009 at 9:27PM
Planning committees, budgets, demos, and hyperbole, OH MY! Learn from our years of selling software, the questions to ask, and when to walk away...