ITSM Events and Shows
Where can you find the shows that I find interesting or at least the shows I'm speaking at? Well they are always listed right here!
Decriptions for 2012 events found here!
Decriptions for 2013 events found here!
UPCOMING EVENTS:
Social ITSM - Rise of the DNA based Reponse System
Social Media: as a new media for communicating and a new contact channel
February 22-25, 2009
Pink Elephant IT Srvc Mngmnt Conference & Expo:
Las Vegas, NV - Bellagio Hotel
April 6-9, 2009
HDI Annual Conference & Expo 2009:
Las Vegas, NV - Mandalay Bay
May 19, 2009
HDI Sacramento Chapter:
Folsom, CA - Lake Natoma Inn
Key Note Kirk Wisler, Chief Morale Officer and Author
Details: ServiceSphere's Chris Dancy will be speaking on "Social netowrk, Web 2.0 and the Service Desk".
This session will highlight the rapidly evolving world of social media and how your service desk can utilize these emerging networks to reach out to your customer community. LinkedIn, Facebook, Twitter, Digg and countless other sites are changing the way our users think of not only the Web, but also of support. See how organizations big and small are using social media to engage their customers. Get information on the gottcha's when dealing with the websphere, and be represented in the spaces your end users are spending a lot of their time.
Key Highlights of this session:
- Fill the void between your customers inbox and their mobile life.
- Discover how organizations from Universities to Government Agencies are using this new media, TODAY!!
- Explore the safety issues around exposing your organization to this new media.
- When is the right time for an organization to broaden its communications to its customers?
- Change Management starts with Twitter!
August 20, 2009
Denver, CO
August 25, 2009
Social Networking and the Support Organization
September 20-23, 2009
Dallas, TX
October 5-9, 2009
HDI National Customer Service Week:
ServiceSphere presenting Tuesday, October 6!
November 9-12, 2009
University of Ackron
December 10, 2009
HDI Analyst of the Year Award- 2009- 2010:
Denver, CO - Morton's Steakhouse
February 21-24, 210
14th Annual Pink Elephant IT Service Management Conference:
Las Vegas, NV - Bellagio Hotel
March 16-19, 2010
HDI 2010 Annual Conference & Expo:
Orlando, FL
March 23, 2010
St. Louis HDI Chapter Meeting:
St. Louis, MO - Enterprise Holdings, Inc.
April 15, 2010
Rocky Mountain HDI & Rocky Mountain itSMF Sharred Meeting!:
Denver, CO
April 16, 2010
New England HDI Chapter Meeting:
Nashua, NH
April 18-22, 2010
San Diego, CA - Omni San Diego Hotel
April 19, 2010
itSMF Rocky Mountain Double Header!!:
Castle Rock, CO
June 3, 2010
Professional Day itSMF USA Ohio Valley LIG:
Jefferson, IN - Kye's Banquet Hall
Keynote: Christopher Dancy, ServiceSphere
June 4-6, 2010
HDI LCO Summit Conference:
Colorado Springs, CO
Chris Dancy will be presenting webmaster tools at the HDI Local Chapter Summit Conference as a Local Chapter Officer.
June 16-18, 2010
6th Annual Pink Elephant IT Service Management Conference:
Mexico City, Mexico - Sheraton Maria Isabel Hotel & Towers
September 08, 2010, Arizona Chapter of HDI, Registration Here!
September 09, 2010, Los Angeles Chapter of HDI, Registration Here!
September 09, 2010, Orange County Chapter of HDI, Registration Here!
September 10, 2010, San Diego Chapter of HDI, Registration Here!
September 15, 2010 HDI Executive Forum, Dallas TX
September 16, 2010, San Francisco Chapter of HDI, Register Here!
September 16, 2010, Central Valley Chapter of HDI, Register Here!
September 17, 2010, Sacramento Chapter of HDI, Register Here!
Thank you to our Tour Sponsors Zendesk and HootSuite!
October 22, 2010
November 17, 2010
May 23, 2011
Breakfast with Pink Elephant
Sunnyvale, CA, USA
10 Things IT Managers Need to Do
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