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Events and Shows

ServiceSphere attends all the major industry tradeshows and many of the local user groups.  We do this so we can bring news back to IT Service Managment professionals, who may not get the chance to get out.  We enjoy learning what is new, and what is being "billed as new".  Finally ServiceSphere loves to attend user groups and speak about hot button issues, with no attention to ourselves or "driving" sales.  We do this because, best practices should not be a few good ideas wrapped in your companies latest sales target!  See event reviews in our blog and "Travels with ServiceSphere" as well as ServiceSphere TV.

 

UPCOMING EVENTS:


 

 

March 16-19, 2009

HDI 2010 Annual Conference and Expo

Orlando, FL

Visit with ServiceSphere in many ways. 

First stop by booth #829 to find out about ITMM (IT Marketing Mangement)

March 23, 2010
St. Louis, MO (Enterprise Holdings, Inc.)

April 16, 2010
Nashua, NH
 
April 18-22, 2010
San Diego, California - Omni San Diego Hotel

June 16-18, 2010
 Sheraton Maria Isabel Hotel and Towers, Mexico City
 
September 19-22, 2010
Nashville, Tennessee

PAST EVENTS:

October 5-9, 2009

Customer Service Week

ServiceSphere Presenting Tuesday, October 6, 2009

September 20-23, 2009

itSMF Fusion  - Watch Live Updates and Video

Dallas, Texas   

   

 

 

August 20, 2009

Denver, CO

Rocky Mountain HDI

LIVE Social Media and Your Service Desk

August 25, 2009

Social Networking and the Support Organization

 

Tuesday, May 19, 2009

 

Lake Natoma Inn, Folsom, California

Key Note Kirk Wisler, Chief Morale Officer and Author

Details: ServiceSphere's Chris Dancy will be speaking on "Social netowrk, Web 2.0 and the Service Desk".

This session will highlight the rapidly evolving world of social media and how your service desk can utilize these emerging networks to reach out to your customer community. LinkedIn, Facebook, Twitter, Digg and countless other sites are changing the way our users think of not only the Web, but also of support. See how organizations big and small are using social media to engage their customers. Get information on the gottcha's when dealing with the websphere, and be represented in the spaces your end users are spending a lot of their time.

 

Key Highlights of this session:  

 

  • Fill the void between your customers inbox and their mobile life.
  • Discover how organizations from Universities to Government Agencies are using this new media, TODAY!!
  • Explore the safety issues around exposing your organization to this new media.
  • When is the right time for an organization to broaden its communications to its customers?
  • Change Management starts with Twitter!

 

 HDI 2009: April 6-9, 2009

 

 

Pink Elephant:  February 22-25, 2009

 

 Novemeber 9-12, 2009

 HDI Higher Education Forum

University of Ackron

 

 

December 10, 2009

HDI Analyst of the Year Award - 2009 - 2010

Morton's Steakhouse- Denver, CO

 

 

 February 21-24, 2010