Events and Shows
ServiceSphere attends all the major industry tradeshows and many of the local user groups. We do this so we can bring news back to IT Service Managment professionals, who may not get the chance to get out. We enjoy learning what is new, and what is being "billed as new". Finally ServiceSphere loves to attend user groups and speak about hot button issues, with no attention to ourselves or "driving" sales. We do this because, best practices should not be a few good ideas wrapped in your companies latest sales target! See event reviews in our blog and "Travels with ServiceSphere" as well as ServiceSphere TV.
UPCOMING EVENTS:
PAST EVENTS:
October 5-9, 2009
ServiceSphere Presenting Tuesday, October 6, 2009
September 20-23, 2009
itSMF Fusion - Watch Live Updates and Video
Dallas, Texas
August 20, 2009
Denver, CO
Rocky Mountain HDI
LIVE Social Media and Your Service Desk
August 25, 2009
Social Networking and the Support Organization
Tuesday, May 19, 2009
Lake Natoma Inn, Folsom, California
Key Note Kirk Wisler, Chief Morale Officer and Author
Details: ServiceSphere's Chris Dancy will be speaking on "Social netowrk, Web 2.0 and the Service Desk".
This session will highlight the rapidly evolving world of social media and how your service desk can utilize these emerging networks to reach out to your customer community. LinkedIn, Facebook, Twitter, Digg and countless other sites are changing the way our users think of not only the Web, but also of support. See how organizations big and small are using social media to engage their customers. Get information on the gottcha's when dealing with the websphere, and be represented in the spaces your end users are spending a lot of their time.
Key Highlights of this session:
- Fill the void between your customers inbox and their mobile life.
- Discover how organizations from Universities to Government Agencies are using this new media, TODAY!!
- Explore the safety issues around exposing your organization to this new media.
- When is the right time for an organization to broaden its communications to its customers?
- Change Management starts with Twitter!
HDI 2009: April 6-9, 2009
Pink Elephant: February 22-25, 2009
Novemeber 9-12, 2009
University of Ackron
December 10, 2009
HDI Analyst of the Year Award - 2009 - 2010
Morton's Steakhouse- Denver, CO
February 21-24, 2010
